Do you ship Internationally?
At this time, we only ship within Canada. We plan to expand our shipping services to include the U.S. in early 2018.
What if I need to cancel or return my order?
Because we process our orders very quickly to ensure prompt delivery to the recipient, all purchases are final. We do not process returns. If you've made an error on an address or have any other issue that needs correcting, email us ASAP at firstname.lastname@example.org so that we can make things right!
What if there is a problem with my order?
We hope this never happens. If it does, email us at email@example.com and someone from our team will quickly contact you to correct the problem.
Help! The book(s) never arrived.
We want to make sure the book(s) are received straight away, so you can begin cooking! While we are not responsible for lost or stolen items, we are more than happy to help resolve the issue. Please attempt resolution with the postal carrier first. If we can assist in any way during this process, please contact us at firstname.lastname@example.org.
When will my order ship?
All orders ship within 48 business hours. We will always strive to get your book(s) in the mail A.S.A.P.!
How long does shipping take?
We ship all orders within 48 hours and the postal service states that the delivery should arrive anytime within 7-10 business days. Although, usually arrives faster.
What if I want to send books to multiple addresses?
The easiest way to deal with this will be to place one order per address. If you need any assistance, do not hesitate to contact us at email@example.com
How can I get the latest scoop about the upcoming volumes in the series?
Sign up for our newsletter! We keep you updated about book launches, new book releases and all other coming exciting events and promotions.
Did you forget something?
Feel free to reach out with any questions you may have regarding products, purchasing, shipping, etc! Send an email to firstname.lastname@example.org